Our Belgrade operations center specializes in high-quality client sales and scheduling. Our teams provide full-cycle business operations for US-based businesses. We use traditional and digital communication (text, chat, and email) to fulfill client requests. If you like to work in a fast-paced, team environment and are looking for a new challenge apply today!

Job Description:

• Work is supporting US clients via CET afternoon and night shifts  
• Schedule new client appointments via incoming calls, emails, and chats
• Make outbound calls and perform digital messaging as needed to capture new clients
• Support field staff in the successful completion of new accounts inspections and setup
• Promote and schedule opportunities for complimentary services
• Perform New Client account setup, scheduling, and related duties as assigned
• Support trusting relationships with field sales staff and new clients
• Facilitate an environment of open and accessible digital communication

Skills Required:

• Excellent English (US) written, spoken, and comprehension skills
• At least 2 years of experience in operations/sales/client service-focused call center environment
• Ability to understand client requirements and proceed with empathy and attention to detail
• Ability to multitask and work in a dynamic team-oriented environment
• Great at following directions and a good sense of empathy

Our Benefits: 

• Full-time employment
• Holiday Pay
• Base salary of 90.000 RSD monthly + additional 90.000 RSD bonus opportunity
• Young and dynamic team environment