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Prvi posao
Noćni recepcioner / Night Shift Receptionist
Lokacija Banja Koviljača
Rok za prijavu 22.11.2024.
Postavljeno 23.10.2024.
neto: 60.000 - 70.000 RSD (mesečna plata)
Puno radno vreme
3. smena

Opis posla

  • Obavlja poslove na recepciji, prima rezervacije u noćnoj smeni, vodi stanje o popunjenosti kapaciteta hotela
  • Vrši prijem i smeštaj gostiju u hotel, evidentira lične podatke i odjavljuje i ispraća goste
  • Obavlja naplatu računa za smeštaj i vanpansionske usluge prema finansijskoj politici hotela
  • Pruža gostima neophodne informacije i pomaže oko prtljaga ako zatreba
  • Odgovoran za ispunjenje svih obaveza ispostavljenih od strane Odgovornog recepcionara
  • Obavlja poslove u vremenu od 23.00h do 7.00 h
  • Pomaže gostima u noćnoj smeni u vezi sa uslugom smeštaja i potrebama gosta
  • Rad sa novcem, čekovima ili kreditnim karticama prema finansijskoj politici hotela
  • Rešavanje hitnih slučajeva
  • U dogovoru sa obezbeđenjem objekta brine za sigurnost hotela u smeni
  • Obavlja i druge poslove po nalogu Operativnog menadžera i Odgovornog recepcionara

Osobine i karakteristike

  • Izuzetne organizacione sposobnosti i efikasno upravljanje vremenom kako bi se izvršavali različiti zadaci jedan za drugim
  • Odlične komunikacione veštine radi uspešne komunikacije s posetiocima i klijentima
  • Pažnja prema detaljima i tačnost u upravljanju dokumentacijom i informacijama
  • Strpljivost i ljubaznost
  • Odlično poznavanje engleskog jezika
  • Rad u Prosoft sistemu 
  • Iskustvo tri godine na ovim poslovima
  • Sposobnost rada samostalno

 

Main responsiblity

  • Be responsible for all the tasks at the reception desk, receive reservations in the night shift, keep track of the hotel  occupancy;
  • Greeting guests in the hotel friendly and professionally, record personal data, help to do check-in and check-out;
  • Settlement bills for accommodation and other services according to the hotel's financial policy;
  • Provide necessary information for guests and help the guests to take luggage if it’s needed;
  • To offer help for any needs from guests at night shift;
  • To solve any matters about cashes, banquets or credit cards according to the hotel policy;
  • Resolving any emergencies cases;
  • Be responsible for the security of the whole hotel by cooperating with security guards;
  • Performs other tasks at the behest of the Reception Manager and Supervisor,
  • Working hours for night shift is from 11:00 p.m. to 7:00 a.m;
  • Responsible for other tasks assigned by operations manager or operations director.

Position requirements

  • Excellent organizational skills and effective time management skills so as to finish various all kinds of tasks independently.
  • Excellent communication skills and be capable to have successful communication with visitors and clients;
  • Pay great attention to details and accuracy of all matters, be able to handle with all kinds of documents and information correctly;
  • Be very patient and friendly;
  • Excellent skills both in written and oral English is a must;
  • Be familiar with using  Prosoft system;
  • Three years of related working experience as receptionist is a must;
  • Must be able to work and hand all kinds of emergency situations independently.

Please be kindly aware that the night shift receptionist only work in night shift which is from 11:00 p.m. to 7:00 a.m , if you accept this you’re very welcome to apply for this position.

Napomena: Startuj.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.
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