Key responsibilities:
- Assist the Implementation Support Team Leader in the successful and efficient operation of all aspects of the departments operation including the coordination with other departments and directors; accounting; contract administration and other requirements
- Verification of the key elements of the signed contracts with the Business customers, on the basis of which the agreed conditions are further implemented
- Implementation within systems signed Contracts with Business Customers (Annex and the amendments to Annexes special conditions)
- Initial/online business customers checks according to a defined procedure (NBS, APR, Check point, Black list, Oracle…) and consultation with relevant stakeholder if necessary
- Creating delivery orders (devices, SIM cards, accessories) through Business Portal, Beasy, WSA
- Following the trends and creating reports about devices management on weekly/monthly/quarterly level
- Bringing new creative ideas to positively impact on the team and the customer experience
For a good start, you will need:
- High school degree / college degree
- 2 years of experience in wireless industry, sales coordination, administration or customer support
- Experience with Microsoft Office products: Word, Excel and PowerPoint
- Strong organizational skills, time management skills and ability to make decisions and solve problems
- Experience managing customer inquiries and ability to deal with demanding customers in a professional manner
- Personal commitment to providing quality products and services
- Excellent verbal and written communication skills, the ability to communicate with different audiences and high level of business understanding
Why we think you should apply:
- You will work in a friendly environment which allows you to grow and develop
- Hybrid work model (on-site and off-site)
- 25 days off per year
- Competitive salary and participation in bonus reward system
- Private health insurance and paid yearly regular medical check-up
- Mobile phone with unlimited internet and Family Yettel tariff package
- Recreation or health program
- In-house training and development programs
- Career development opportunities
Please include your references in your CV, as reference check is an integral part of our selection process.
We hope to meet you soon!