As part of the KICKSTART internship, as an Application Support Intern, you will provide 1.5-line support for business application users. You will collaborate with business application users (our colleagues) and development teams to ensure the smooth functioning of business processes.

What we will expect from you:

Providing support to first-line teams (our employees) in using business applications essential to their daily work
Resolving issues reported by business application users
Providing first-line teams with feedback on system operability and availability
Collaborating with IT development teams to resolve reported tickets and identify potential business application improvements
Updating and administering data in systems related to new products, campaigns, and business rules, as well as maintaining customer data
Monitoring system performance and availability
Participating in testing newly developed system functionalities

For a good start you will need:

A university degree (or be in your final year of studies) from the School of Electrical Engineering, Faculty of Mathematics,
Faculty of Organizational Sciences – IT or a related program
Strong communication and teamwork skills
Analytical mindset
Interest in developing a career in IT support

Why we think you should apply:

Paid 9-month internship with career development opportunities
Mobile phone and tariff package with unlimited internet.
Opportunity to participate in the business decision-making process of a large multinational company.
An environment where you can freely express opinions and ideas, experiment with new AI tools, and inspire new ways of doing things.
A unique and inspiring atmosphere full of talented people willing to share their professional knowledge.

Please include your references in your CV, as reference check is an integral part of our selection process.

We hope to meet you soon!