Join Mitto and be beyond 

Eager to go beyond? If so, we’d love to meet you!

We have an opportunity for recent Graduates or those about to Graduate to join us for a 6-month paid internship at Mitto, with possibility of extension or full-time employment!

You will learn more about the SaaS industry, and communication channels through our Cloud-Communications-Platform-as-a-Service (CPaaS). Don’t know what that is? Don’t worry, we’ll teach you!

We were launched in Switzerland in 2013 with SMS and quickly blossomed beyond to include voice, chatbots, all major chat apps, and CRM/marketing platform integrations. We also developed pre-built tools for bulk campaigns and conversational support chats. We’re riding a wave into the future, and you can join!

Business Operations Intern – Paid Internship (3-6 months)

How you’ll go beyond:

• Manage the price notifications from suppliers for SMS services.
• Enhance the automation of the tool and processes related to the price change notifications from suppliers (adding more suppliers to automated rules for price changes, new features for foreign currency exchange - fixed rates, etc.).
• Manage the price notifications from suppliers for Voice & MI services.
• Facilitate communication and collaboration among different departments to promote cross-functional teamwork and ensure alignment of objectives.
• Monitor price notifications from suppliers, maintain Price Increases file, send internal notifications, and coordinate increases with Procurement Managers and other stakeholders.
• Collect necessary information and distribute weekly promo file to the relevant teams. (think of a way to track Promo impact/results)
• Handle internal requests (e.g. AFT or RMT requests), coordinate with Procurement team, track the results, and seek a timely resolution.
• Investigate disputes related to price discrepancies and identify potential improvements to avoid reoccurrence of the disputes. Coordinate with finance team.
• Actively seeks to promote a healthy team environment so as to maintain and increase overall team morale and individual team members' job satisfaction.

What you bring to the table: ?

• You are a recent graduate or on your final year of studies (degree in business, economics, marketing, social/political sciences, linguistics, or any other related field)
• Fluent in English, verbal and written; knowledge of other languages is a plus
• You have strong organizational and computer skills and good knowledge of MS Office
• You are willing to work closely in a team, both from home and from the office

How we’ll go beyond for you: ?

• The ability to collaborate with talented individuals throughout the world (27 nationalities and counting!)
• Unlimited learning opportunities (Udemy courses, Mitto Academy, Mentorship, Conferences, Lunch & Learns, etc.)
• Access to the latest tools available in the market, to assist you in your research and daily work

Ready to take your career beyond? ?

Then we’re ready to hear from you. Shoot us a message today.