Do you want to shape beneficial technologies with your ideas?
If so, join us as
Customer Aftermarket Analyst - Internship
Job Description
- Support that post-sales processes are executed correctly and in a timely manner, including the processing of Credits, Debits, Returns, and Complaints
- Support customer supply chain service analyst in standard requests for their customers
- Manage and support cross-functional process improvements to support customer delivery performance, including support in idea generation, action tracking, data consolidation/ preparation, and support for management reporting.
- Creation and maintenance of standardized reports, development of processes for use of standard reports and training end users (i.e. customer order behavior, future demand development, customer-specific cockpit charts)
- Propose, initiate and manage/ support continuous improvement initiatives.
Qualifications
- Bachelor's degree in Business Administration or similar
- Experience in customer service and/or logistics
- Preferably experience in SAP (preferably SD, BI), MS Office
- Customer orientation, strong communication and analytical skills
- Excellent knowledge of English language, both written and spoken
Benefits
Paid six-month internship
An active role in projects and real business situations
Work with experienced mentors who will support you
International work environment where innovation and creativity are valued
Transportation and canteen at the location
Various possibilities for sports activities
Do you want to shape beneficial technologies with your ideas? Whether in mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.
The Mobility Aftermarket division (MA) in Serbia offers a broad range of services towards MA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. MA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.
We offer you the opportunity to work in a very global and agile team within a future oriented division of Bosch.