/posao/logo/ddc logo.jpg
Prvi posao
Customer Service Advisor - Dutch language
Lokacija Beograd | Hibrid
Rok za prijavu 11.10.2024.
Postavljeno 11.09.2024.
Puno radno vreme

WE ARE HIRING!

Customer Service Advisor - Dutch language

The team of the global DDC group welcomes you - join over 2,000 employees at DDC MLS and experience the DDC MLS community. Join the largest BPO (Business Process Outsourcing) company in Bosnia and Herzegovina.

MAIN RESPONSIBILITIES

  • Handling inbound and outbound calls, email, chat from existing customers, dealing with any enquiries they may have, striving for a first contact resolution.
  • Responding to all enquiries in a professional, courteous and friendly manner.
  • Build rapport with the customer to provide a best-in- class customer service experience.
  • Maintaining customer information and records inline with the DPA and our internal information Management Security processes.
  • Liaising with back-office departments and the client to achieve a positive outcome and experience for every customer.
  • And other duties in line with business requirements.

KNOWLEDGE AND SKILLS

  • Excellent customer care skills
  • Be a professional ambassador or both DDC MLS and our client
  • Be clear and friendly on the telephone, actively listening and speaking confidently
  • Good teamwork skills and the ability to work within a fast - paced environment unsupervised
  • The ability to work quickly and accurately under pressure
  • A professional attitude when dealing with customers
  • Flexible and adaptable
  • A genuine passion for helping others
  • Ability to work to targets
  • Be comfortable with computers Et tech
  • Proven experience/evidence in understanding and interpreting written documents in Dutch (minimum knowledge - B2 level)

BENEFITS

  • Remote work opportunities
  • Private health insurance
  • Working in a global company in a multilingual and multicultural environment
  • Advancement through various positions and acquiring new skills

APPLY NOW!

Napomena: Startuj.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.
Greška u oglasu? Obavestite nas.
Slični poslovi
Loading...
Zanimanja za ovaj posao
Loading...

Nastavkom korišćenja sajta smatramo da prihvataš korišćenje kolačića. Saznaj više