Relio is a Swiss Fintech company with offices in Zurich and Belgrade. A year ago, we launched fully digital business accounts for freelancers, SMEs, start-ups and corporate clients, becoming one of just five institutions currently holding a FinTech licence in Switzerland. Our offering is built on a compliance technology empowering Relio to effectively serve companies with complex business setups.
As a Payments Operations Intern, you will gain hands-on experience in the fast-evolving fintech industry. This is a hybrid role, allowing you to work both remotely and from our Belgrade office. You’ll support our Payments Operations team by assisting with transaction monitoring, reconciliation, and payment processing while learning about Swiss and international banking standards. This internship requires a minimum commitment of six months, and we are looking for candidates interested in a longer-term opportunity. Exceptional interns will be considered for a full-time position upon completion of the program. This is a great opportunity to develop expertise in payment systems, compliance, and financial operations within an innovative startup environment.
Responsibilities:
- Assist with back-office activities, including reporting, transaction monitoring, reconciliation, chargebacks, and complaint handling.
- Develop an understanding of Swiss and international standards related to payment services.
- Gain hands-on experience with core banking and financial software.
- Learn about payment schemes, including SIC, SWIFT, SEPA, and payment cards (VISA & MasterCard).
- Participate in testing new software features.
- Working with ticketing systems such as Jira and Gitea to track tasks and collaborate with different teams.
- Document business processes and monitor their execution.
Requirements:
- Strong attention to detail and a commitment to accuracy and strong organizational skills.
- Genuine curiosity and eagerness to learn about the banking industry and fintech landscape.
- Clear and effective communication skills.
- Ability to meet deadlines and take ownership of responsibilities.
- Basic knowledge of payment systems and financial processes.
- Proficiency in written and spoken English.
- Proficiency in Google Docs Editors (Sheets, Slides, and Docs).
- A background in Economics, Finance, or Organizational Science is preferred, but we welcome applicants from other fields as well.
Benefits and perks:
- Mentorship from experienced professionals.
- Opportunities for professional development and training.
- A collaborative, innovative and flexible work environment.
- Potential for full-time employment after the internship.
- Business offices located near Novi Beograd train and bus station.
This is a great opportunity to be part of a startup, influencing the trajectory of the business. Expand your knowledge and forge a promising career in financial services. This position is for interns who are eager to gain hands-on experience in the fintech industry. If you are ambitious and possess a deep passion for fintech, we eagerly await your application.
To apply, please submit your application (including salary expectations) electronically. For more details kindly visit: www.relio.ch.