Chat Support Specialist - Ukrainian Language
Novi Sad, Beograd, Subotica
Are you passionate about helping people and solving problems through chat and email?
Join Silver Bell Group and support customers of one of the world’s leading e-commerce platforms. We are looking for Ukrainian-speaking Chat Support Specialists who want to grow in an international environment and be part of a dynamic and supportive team.
Responsibilities:
- Provide customer support in Ukrainian through chat and email
- Assist customers with inquiries, orders, and product-related questions
- Document and maintain accurate records of customer interactions and solutions
- Ensure a high level of customer satisfaction through professional and friendly communication
Requirements:
- Fluent Ukrainian (written and spoken)
- Intermediate English level
- Strong communication skills with a customer-focused mindset
- Previous experience in customer support or similar roles is a plus
- Ability to work in a fast-paced and team-oriented environment
Why join Silver Bell Group?
We believe in building strong, lasting teams through mutual growth, trust, and a shared purpose.
Silver Bell Group has been successfully operating for over 10 years, and our local team today consists of more than 500 colleagues. Our employees collaborate daily with individuals from more than 25 different nations and cultures, providing services across more than 10 industries.