Do you speak German and English? Adecco is offering you an opportunity to work fully remote for the biggest international companies in Europe. We are looking for an enthusiastic & communicative Customer Support Agent to join a dynamic team & represent one of the biggest companies!

Responsibilities:

• Manage incoming calls and customer service inquiries by telephone and email;
• Provide accurate, valid, and complete information;
• Identify and assess customers’ needs to achieve satisfaction;
• Keep records of customer interactions, process customer accounts and file documents;
• Take the extra mile to engage customers.

Requirements:

• Fluent German language (minimum B2);
• Conversational English language skills (B1, B2 or higher);
• Strong phone contact handling and active listening skills;
• Exceptional problem-solving skills and ability to respond to different types of characters.

Our client offers:

• Competitive compensation and benefits package;
• Extra productivity bonuses;
• Remote work option all over Serbia;
• Possibility of temporary or permanent relocation and work from Greece; 
• First class ongoing training and development;
• Career development opportunities;
• Multicultural and modern working environment.