WeDoSupport is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we're looking for a German & English speaking Customer Support Agent to join our team and make his own contribution to our products.

Please note: This is a full-time, office-based position that requires your full presence at our brand new office in Belgrade. Remote or hybrid work arrangements are not available for this role.

Responsibilities:

• Providing support in German by email and Live chats;
• Processing with great attention to details and content;
• Identifying clients' needs and proactively proposing solutions;
• Focusing on customer expectations and satisfaction;
• Working closely with our team to improve and establish the necessary processes.

Qualifications:

• Proficiency in German and English, both written and spoken;
• Proactive person with good support/sales skills;
• Strong communication and negotiation skills;
• Attention to detail;
• Previous experience as a support agent will be considered an advantage.

Why WeDoSupport?

We’re building something special in Belgrade! You can expect a modern work environment, strong company culture, and exciting growth opportunities from day one. We're committed to creating a workplace that’s rewarding, inclusive, and full of potential—with more perks to be unveiled very soon!

Ready to grow with us? Apply now and become part of our journey!