Do you speak French and English? Adecco is offering you an opportunity to work fully remote for the biggest international companies in Europe. We are looking for an enthusiastic & communicative French Customer Care Specialists to join a dynamic team & represent one of the biggest companies!
Responsibilities:
- Manage incoming calls and customer service inquiries by telephone and email;
- Provide accurate, valid, and complete information;
- Identify and assess customers’ needs to achieve satisfaction;
- Keep records of customer interactions, process customer accounts and file documents;
- Take the extra mile to engage customers.
Requirements:
- Fluent French language (minimum B2);
- Conversational English language skills (B2 or higher);
- Strong phone contact handling and active listening skills;
- Exceptional problem-solving skills and ability to respond to different types of characters.
Our client offers:
- Competitive compensation and benefits package;
- Extra productivity bonuses;
- Remote work option all over Serbia;
- First class ongoing training and development;
- Career development opportunities;
- Multicultural and modern working environment.