At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients – a leading software development company and award-winning game provider in the casino industry, creating immersive and innovative gaming experiences as part of an international tech group, we are on a lookout for confident and energetic people for the role –Gaming Surveillance Operator with English.
Essential Duties and Responsibilities:
- Supervise live gaming sessions and track technical performance;
- Spot and flag suspicious or non-compliant behavior;
- Analyze unusual patterns and escalate potential threats;
- Log and organize key monitoring data;
- Draft incident summaries and contribute to safety reports;
- Support operational workflows and collaborate with the wider team;
- Handle sensitive data with the highest standards of confidentiality.
Requirements:
- Fluent English (C1 level – written & spoken);
- Graduate or near graduate in a tech/analytical field;
- Familiarity with online gaming or casino experience is preferable;
- Flexible and reliable – able to work in 24/7 rotating shifts (nights/weekends);
- Proficient in Microsoft Office tools (Excel, Word, Outlook);
- Strong attention to detail and a high level of integrity;
- Able to work calmly under pressure and stay focused in dynamic environments.
Our client offers:
- Competitive salary and additional bonuses;
- Stable and secure job and paid annual leave days;
- Private health insurance;
- Paid training and ongoing learning opportunities for all employees;
- Opportunities for career growth and development;
- Help shape business processes from the start of the company's launch in Serbia;
- Work in a friendly environment that values skills and collaboration.
If you’re excited and confident that you’re the perfect fit, we’d love to hear from you! Take the next step by sending us your detailed resume in English at your earliest convenience. (Don’t forget to include the reference number LL_)
We’ll be in touch promptly with candidates whose profiles closely match our requirements. Your privacy is our priority—rest assured that all information is handled in full compliance with the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).