Are you a healthcare enthusiast with a knack for organization and communication?
Do you thrive in a role where persistence and attention to detail are key?
If you’re ready to take on a dynamic support role, where no two days are the same, this position is for you!
Be part of our growth and help us make a difference in the healthcare sector!
About us
Globalkom is a leading global brand providing exceptional customer support for diverse clients in the U.S. For our new client, we are seeking a Healthcare Scheduling Specialist to be a part of the team and support our client in managing their internal back-office operations. In this fast-paced and rewarding environment, your skills will make a meaningful impact by coordinating appointments and streamlining processes.
Position Overview
- Act as a support system for daily operations, focusing on calling for missing reports and prescriptions where delays have occurred
- Consistently follow up with doctor’s offices, insurance companies, and other stakeholders to gather missing information
- Build and maintain strong client relationships by fostering trust and exceeding expectations
- Promptly respond to client inquiries, providing solutions with a positive and professional approach
- As you gain experience, take on scheduling responsibilities as part of the patient services process
Qualifications
- Strong communication skills with the ability to follow up persistently and professionally
- Proficient in written and spoken English (C1/C2 level)
- Empathetic individuals with attention to detail
- Ability to work independently and prioritize tasks efficiently
- Willingness to learn and adapt to our systems and processes
- Familiarity with the healthcare industry is a plus
Why join us?
- Team Environment: Collaborative culture valuing persistence, precision, and teamwork
- Full Onboarding: Dedicated support for smooth integration
- Performance recognition: Regular reviews to provide feedback and celebrate your contributions
- Training & Growth: Structured training for advanced scheduling tasks
- Modern Workspace: Work in our modern Belgrade offices, designed for collaboration and growth and stocked with refreshing drinks and coffee to keep you energized throughout the day
If you are proactive, detail-oriented, and ready to take on a dynamic role in healthcare support, we would love to hear from you!
How to apply?
If you’re ready to make an impact, please send your CV in English electronically. We’re excited to see how your skills and innovative ideas can help drive success for our client!
Please note: Only shortlisted candidates will be contacted