We are a Belgrade-based company looking for a Project Support Associate to aid our customers on clinical trial projects in partnership with our colleagues from the USA. We are a busy, high-volume but friendly environment that will suit an organized person with an eye for detail and plenty of team spirit. Our comprehensive, web-based platform ensures accuracy, transparency, and compliance at the core of our work.
We are looking for technically skilled candidates with good communication skills for this position. Project Support Associate monitors new uploads and/or processing applications. Moreover, they collaborate with other teams to resolve reported issues and prevent future issues, as well as create written documentation, requiring excellent written and verbal communication.
Responsibilities include
- Monitor dataset processing within the platform.
- Manually process datasets as needed to ensure completeness and accuracy.
- Ensure that dataset processing is completed within agreed deadlines.
- Control the quality of datasets according to study requirements.
- Perform dataset de-identification as per study guidelines.
- Perform manual actions in cases to accommodate case flow according to project requirements.
- Analyze processes and suggest optimization and automation possibilities.
- Collaborate with external and internal teams on improvements and prevention of future problems.
If you are
- Proficient English language user.
- A proactive person who pushes their boundaries in creating an efficient work environment.
- Tech savvy who keeps up with advancing developments, ensuring that your workflow remains efficient and secure in today’s digital landscape.
- Master prioritizer who can execute tasks in a high-pressure environment.
- Problem-solver with troubleshooting skills.
- Just a little bit of OCD about data organization.
We can offer you
- Chance to be part of a highly professional international environment.
- Positive and healthy working environment.
- Private Health Insurance, including annual medical check-ups.
- Additional 10 Personal days per calendar on top of the Vacation statutory 20 working days.
- Coffee and fruit in the office.
- Great colleagues, informal and fun atmosphere.
- Opportunity to learn from experienced colleagues.
- By joining us, you will be part of a truly diverse, global business and benefit from the many advantages that it brings.
- You’ll experience cross-border collaboration, stimulating client work, and exciting challenges.
We offer a workplace where you’ll build confidence and grow your career.
If this sounds like the right place and position for you, we’d love to hear from you.
Only shortlisted candidates will be contacted.